Percept.AI has been acquired by Atlassian.

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Give your customers the support they deserve

Reduce your team’s workflow up to 60% with your tailored AI agent, and deliver a scalable, exceptional experience
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Benefits

Free your team from redundant tickets

Avoid repetitive requests so your team can focus on complex and value-added issues
Where is my order?Hey John, found it! https://yourshop.com

Answer instantly, 24/7

Have intelligent automation serve as the first tier of your CS workflow with non-stop coverage

Delight every customer

Enhance customer experience with a combination of the best machine and human intelligence

You're in good company

View Case Studies
"Working with the Percept.AI team is absolutely amazing. Their AI system saves us about 240 hours a week and increases our quality score by about 6%. It’s beyond what I’ve ever imagined."
Monika Aufdermauer
Director, Customer and Marketing
August Home

How it works

The order hasn’t arrived yetWhy my delivery is late!DELAYED DELIVERY

Learn from your past tickets

Use our turnkey AI solution to parse your past customer communication data which can mimic your best agent with NO coding required.

Sit back and relax

Easily integrate with your chat and ticketing platform, and empower your team with a holistic view of customer insights.

Enjoy AI agent online

Free your team from redundant questions with the AI-powered self-service layer across different channels so they can focus on delivering a white glove service.

Augment your existing workflow

Integrate into your existing support stack or CRM to augment your existing workflow. Dive even further by linking your backend system to unlock advanced use cases.
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