PERCEPT.AI HAS BEEN ACQUIRED BY ATLASSIAN
Percept.AI has been acquired by Atlassian.
Give your customers the support they deserve
Reduce your team’s workflow up to 60% with your tailored AI agent, and deliver a scalable, exceptional experience
Free your team from redundant tickets
Avoid repetitive requests so your team can focus on complex and value-added issues
Where is my order?
Hey John, found it!
Answer instantly, 24/7
Have intelligent automation serve as the first tier of your CS workflow with non-stop coverage
Delight every customer
Enhance customer experience with a combination of the best machine and human intelligence
You're in good company
View Case Studies
"Working with the Percept.AI team is absolutely amazing. Their AI system saves us about 240 hours a week and increases our quality score by about 6%. It’s beyond what I’ve ever imagined."
Director, Customer and Marketing
How it works
The order hasn’t
Why my delivery
Learn from your past tickets
Use our turnkey AI solution to parse your past customer communication data which can mimic your best agent with NO coding required.
Sit back and relax
Easily integrate with your chat and ticketing platform, and empower your team with a holistic view of customer insights.
Enjoy AI agent online
Free your team from redundant questions with the AI-powered self-service layer across different channels so they can focus on delivering a white glove service.
Augment your existing workflow
Integrate into your existing support stack or CRM to augment your existing workflow. Dive even further by linking your backend system to unlock advanced use cases.