"The Percept.AI system has become the core part of our new customer support process. We really appreciate the result that we have been freed from repetitive inquiries and have 24/7 coverage, while improving the bar we set for high support quality.”
Chief Support Technologist
How it works
Learn from your past tickets
Use our turnkey AI solution to parse your past customer communication data which can mimic your best agent with NO coding required.
Sit back and relax
Easily integrate with your chat and ticketing platform, and empower your team with a holistic view of customer insights.
Enjoy AI agent online
Free your team from redundant questions with the AI-powered self-service layer across different channels so they can focus on delivering a white glove service.
Augment your existing workflow
Integrate into your existing support stack or CRM to augment your existing workflow. Dive even further by linking your backend system to unlock advanced use cases.